Terms & Conditions

General Terms and Conditions – BraVeBo B.V.

Last updated: 29 September 2025

These general terms and conditions apply to all offers, agreements, and services of BraVeBo B.V., and are universally applicable to construction projects, consultancy services, financial services, and cooperation with subcontractors.

These general terms and conditions are drawn up in accordance with Dutch law (in particular Book 6 of the Dutch Civil Code, Articles 6:231 to 6:248 BW). By submitting a request, requesting a quotation, placing an order, or engaging BraVeBo B.V. for any service, the Client declares to fully understand and accept these general terms and conditions. Conflicting terms and conditions of the Client are expressly rejected, unless otherwise agreed in writing. If any provision in these terms and conditions proves void or invalid under the law, the remainder of the agreement will remain fully in force, with the relevant provision replaced by a legally permissible provision that most closely reflects the original intent.

Article 1 – Definitions and Applicability

Definitions

BraVeBo B.V.: the private limited company BraVeBo B.V., registered in Zoetermeer, Chamber of Commerce 92396941, VAT NL866028912B01.

Client (also: Contracting Party): any natural or legal person entering into an agreement with BraVeBo B.V., whether relating to the supply of goods, performance of work, consultancy or financial services, or cooperation with subcontractors or personnel.

Agreement: any arrangement between BraVeBo B.V. and the Client, including amendments and additions thereto.

Subcontractor: a third party engaged by BraVeBo B.V. for (part of) the execution of the agreement.

Personnel: employees and other persons engaged by or on behalf of BraVeBo B.V. for the execution of the agreement.

Applicability

These terms and conditions apply to all quotations, agreements, and legal relationships between BraVeBo B.V. and the Client, unless otherwise agreed in writing, in accordance with Articles 6:231–6:234 BW.

Client’s terms and conditions

Any general terms and conditions of the Client are expressly rejected (Article 6:225 paragraph 3 BW – battle of forms).

Article 2 – Quotations and Formation of Agreement

All quotations are without obligation and valid for 30 days, unless otherwise stated. An agreement is concluded by written or electronic acceptance by the Client, or by actual commencement of execution by BraVeBo B.V. General terms and conditions form part of the agreement in accordance with Article 6:232 BW.

Article 3 – Prices and Payment

Prices are exclusive of VAT and other charges, unless otherwise stated. Payment must be made within thirty (30) days of the invoice date, without discount or set-off. All payment terms qualify as strict deadlines (fatale termijnen) within the meaning of Article 6:83 sub a BW, so that the Client is in default by operation of law upon expiry, without the need for further notice of default.

In case of default, statutory commercial interest is due as referred to in Article 6:119a BW. For consumers, statutory interest under Article 6:119 BW applies. All reasonable extrajudicial collection costs are payable by the Client and are set at a minimum of 15% of the outstanding amount, with a minimum of €150.

BraVeBo B.V. may first apply payments to costs and interest, and then to the principal sum. BraVeBo B.V. is also entitled to suspend performance of its obligations as long as payments remain outstanding.

Article 4 – Execution of the Agreement

BraVeBo B.V. shall execute the agreement to the best of its knowledge and ability, in accordance with applicable standards such as NEN-EN 1366-3, EN 13501-2, ISSO/SBR 809, VCA VOL and NEN 3140, and in line with Article 6:248 BW (reasonableness and fairness). The Client must provide all required information, documents, permits, and safe access in good time. Delays caused by the Client’s shortcomings entitle BraVeBo B.V. to suspend performance and charge additional costs.

Article 5 – Changes and Additional Work

Requests to change the assignment must be made in writing. BraVeBo B.V. may refuse such requests if they negatively affect quality, safety, or planning. Accepted changes shall result in a reasonable adjustment of price and execution period. Additional work is always invoiced separately on the basis of time and materials.

Article 6 – Delivery Periods

Stated delivery or completion periods are indicative only and do not qualify as strict deadlines, unless expressly and in writing agreed otherwise in accordance with Article 6:83 BW.

Exceeding a non-strict deadline does not entitle the Client to termination or compensation, unless BraVeBo B.V. is in default after a written notice of default.

Article 7 – Warranty and Complaints

7.1 Warranty period

BraVeBo B.V. provides a warranty on delivered work of twelve (12) months from the date of completion, unless otherwise agreed in writing.

7.2 Execution of warranty

Within the warranty period, BraVeBo B.V. shall, at its discretion, repair or replace defects, provided the warranty applies and the Client has submitted a timely and valid complaint.

7.3 Exclusions from warranty

The warranty lapses if defects are the result of:

• improper or incorrect use by the Client,
• insufficient or defective maintenance,
• alterations or repairs by third parties without prior written consent of BraVeBo B.V.,
• force majeure.

7.4 Complaint period

Complaints must always be submitted in writing, substantiated, and within fourteen (14) days of discovery. Failure to complain in time may result in loss of rights under Article 6:74 BW (non-performance) and Article 6:89 BW (duty to complain).

7.5 Visible defects

In accordance with Article 7:759 BW, the Client is obliged to carefully inspect the work upon delivery.

• Defects that the Client could reasonably have discovered at delivery must be reported immediately or no later than within fourteen (14) days after delivery, in writing and with reasons, to BraVeBo B.V.
• Failure to do so results in loss of the right to repair or compensation for those visible defects.

7.6 Hidden defects

For hidden defects—defects not reasonably detectable upon delivery—BraVeBo B.V. remains liable, provided the Client reports them in writing within fourteen (14) days of discovery.

7.7 Definition of careful inspection

Careful inspection means conducting a visual check and testing agreed functions, insofar as reasonably feasible without destructive investigation.

• Private clients must exercise reasonable diligence and, if lacking the required knowledge, seek assistance from an expert.
• Business or professional clients have a higher duty to investigate and must apply sufficient expertise or engage an expert at delivery.

7.8 Legal principle

Ignorance of legal or contractual obligations does not release the Client from this duty. Ignorantia juris non excusat.

7.9 Right to remedy by BraVeBo

In all cases, BraVeBo B.V. has the first right and obligation to remedy or replace defects itself within a reasonable period, before the Client engages third parties.

Article 8 – Liability

The total liability of BraVeBo B.V. is limited to the amount paid out under its liability insurance, and shall in any case never exceed the invoice value of the assignment.

This limitation does not apply in cases of intent or gross negligence by BraVeBo B.V., nor for liability that cannot be excluded under mandatory law (Article 6:236 sub a BW). The limitations of liability also do not apply to damage resulting from death or personal injury, or insofar as exclusion or limitation is not permitted under mandatory law.

Article 9 – Intellectual Property and License

All intellectual property rights to designs, advice, software, reports, and documentation remain the property of BraVeBo B.V. The Client only receives a non-exclusive, non-transferable license to use these materials for the purpose for which they were provided. The license terminates automatically if the Client fails to fulfil any obligation under the agreement, in particular the payment obligation.

Article 10 – Confidentiality

Both parties undertake to keep confidential all information obtained from each other in the context of the agreement. This obligation remains in force after termination.

Article 11 – Suspension and Termination

BraVeBo B.V. may immediately suspend or terminate the agreement if the Client fails to fulfil obligations, is in default, files for bankruptcy or suspension of payments, is subject to statutory debt restructuring, or if (part of) its assets are seized. All claims of BraVeBo B.V. then become immediately and fully due.

Termination may take place under Article 6:265 BW, which stipulates that any failure to perform an obligation entitles the other party to terminate the agreement, unless the shortcoming, given its special nature or minor significance, does not justify termination with its consequences.

Article 12 – Force Majeure

Force majeure is understood as referred to in Article 6:75 BW: circumstances not attributable to fault and not for the account of BraVeBo B.V. These include (but are not limited to): natural disasters, pandemics, war, terrorism, government measures, strikes, non-performance by suppliers or subcontractors, staff shortages, utility failures, and cyber incidents.

During a situation of force majeure, the obligations of BraVeBo B.V. are suspended. If performance is permanently impossible or delayed for more than sixty (60) days, either party may terminate the agreement without liability for damages.

Article 13 – Privacy

BraVeBo B.V. processes personal data in accordance with its Privacy Policy (available on the website). The Client guarantees that it is authorised to provide personal data of third parties for the execution of the agreement.

Article 14 – Governing Law and Disputes

All agreements are exclusively governed by Dutch law, subject to applicable European regulations such as Brussels I-bis (Regulation (EU) No. 1215/2012) on international jurisdiction.

Parties shall first attempt to resolve a dispute amicably and, if necessary, escalate it to management. If this does not lead to a solution, the dispute shall be submitted exclusively to the competent court in The Hague.

Article 15 – Miscellaneous Provisions

If any provision of these terms and conditions is void or unenforceable (Article 3:42 BW), the other provisions shall remain in full force. In that case, the relevant provision shall be replaced by a valid provision that most closely reflects the intent of the parties (Article 6:248 BW).

Article 16 – Transfer of Rights and Obligations

The Client is not permitted to assign or transfer its rights and obligations under the agreement to third parties without the prior written consent of BraVeBo B.V.